Refund policy

Last Updated: 31/07/2025

Thank you for shopping with French Beret® (operated by Vanguard Edge LLC). We want you to be completely satisfied with your purchase. If you have any questions or concerns about your order, please reach out to us at info.frenchberet@gmail.com.

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1. Returns Window

• We accept returns within 30 days of your purchase date.
• To initiate a return, please contact us at info.frenchberet@gmail.com and provide your order number and reason for the return.

2. Return Conditions

• Items must be returned in their original condition, unworn (other than trying on) or unused, and with all original tags and packaging.
• We do not charge a restocking fee.
• We do not have final sale items—all products are eligible for return within the 30-day window.
• Please include proof of purchase (receipt, order confirmation, or order number) to help us process your return quickly.

3. Free Return Shipping

• We provide a free return shipping label upon request for all returns within the continental United States.
• For international orders, please contact us for instructions on free or discounted return shipping, where available. Note that duties, taxes, or customs fees paid may not be refundable depending on local regulations.

4. Refund Process

1. Request a Return: Email info.frenchberet@gmail.com within 30 days of your purchase date. Provide your order number, items for return, and reason for the return.
2. Ship the Item Back: Use the provided return shipping label (for eligible regions) or follow our instructions for international returns. Ensure items are securely packaged to avoid damage in transit.
3. Inspection & Approval: Once we receive your return, we will inspect it to confirm it meets our return conditions. If approved, your refund will be processed to your original payment method within 7–10 business days after inspection.
4. Notification: You will receive an email confirming your refund or exchange once your return has been processed. Please note that it may take additional time for your bank or credit card provider to post the refund.

5. Exchanges

• If you wish to exchange an item for a different size, color, or style, please follow the same return procedure and indicate your preference in your email.
• Exchanges will be processed promptly, subject to product availability.

6. Damaged or Defective Items

• If you receive an item that is damaged or defective, contact us immediately at info.frenchberet@gmail.com.
• Please include photos of the damage, if possible. We will provide a replacement or full refund at no additional cost to you.

7. Policy Updates

We may update or modify this policy at any time without prior notice. Any changes will be reflected on this page, and the effective date will be updated accordingly.

8. Contact Information

For questions about returns, exchanges, or refunds, please contact:

Business Name: French Beret®
Email: info.frenchberet@gmail.com
Contact form:  https://french-beret.com/pages/contact
Company: Vanguard Edge LLC
Address: 33 N Gould St, Sheridan, WY 82801, USA